Returns

All of our products come with this simple guarantee:

Need to make a return? No worries :) Masters and Magic wants you to be happy. If you're not completely satisfied with your purchase, you may return the item(s) within 30 days of receipt.

To request a return please contact us so we can generate a return authorization number for you.

If you are dissatisfied with your dice for any reason, at any time, just contact us at sales@mastersandmagic.com and we'll make it right, whatever it takes.

Return Eligibility

Your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Shipping

We don't charge a restocking fee.
You'll be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

What's the status of my return?

The easiest way to check on a return status will be to email us and ask.

When will I get my refund?

Refunds are processed within 2 business days of our receiving and inspecting the returned items.

Product Return Instructions

Please contact our Customer Service to arrange for the return. We won't bite or blame you or be mean, we promise.

Securely pack your item(s) and mail them back to us.

We will pay for shipping on returns due to damaged or defective items, but you are responsible for return shipping costs for all other reasons.

Can I cancel my order or change it before you ship it?

Generally we will do our best but if we have already shipped your order we will be unable to cancel it. Please ensure you have the correct address on your order if not please email us!

If you do not cancel an order and the order is shipped, our normal terms and policies apply.

Any questions? Please don't hesitate to contact us.